FAQ

Frequently Asked Questions About Our Services

Learn More About Our Cleaning Services at Absolute Duct & Chimney Cleaning Inc

How long does will this service take?
  • Air duct cleaning in a standard home (6-12 vents) takes about 2-3 hours with set up and tear down. Larger homes with over 13 vents can take about 4-6 hours.
  • Chimney cleaning takes about 1 to 1.5 hours with set up and tear down.
  • Dryer vent cleaning takes about 1 to 1.5 hours with set up and tear down.
Can my family or kids be home during the process of any service? 
Absolutely! However, our technicians cannot be left alone with any minors without adult supervision.
 
What forms of payment do you accept? 
We accept all forms of payment: cash, check, and all major credit cards (including American Express.)
 
Is the air duct or chimney cleaning process a messy one?
No, it is not. Our technicians are trained to keep your home as clean as possible. You will not see debris flying into your home. Our technicians lay plastic around work area (during air duct cleaning) and offer to wear shoe covers in your home.
 
We have mold in our air ducts, does the air duct cleaning get rid of it?
Our air duct cleaning includes a sanitation process where we fog the ducts with a botanical product called, Decon-30. This product is designed to prevent the future growth mold, bacteria, and contaminants. Essentially, this sanitation does help fight against mold, but we cannot guarantee that it will completely get rid of it.
 
Is your company licensed and insured? 
Yes, we are fully licensed and insured in the services that we perform! We carry a business license, janitorial bond, and workman's compensation or liability insurance.
 
Can your company still do chimney cleaning/inspections in the rain?
Unfortunately, we do not do chimney inspections or cleanings during the rain because our technicians have to go on the roof in order to perform a thorough inspection. The rain can cause the roof to become slippery and result in a serious hazard.
Call us at 619-328-9733 for a FREE estimate on our commercial cleaning services.
"…Absolute Duct and Chimney …) was good to us. We've used the 'other guy' and his attitude didn't sit well with us.… "

Anonymous, Crest
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